Do you want to return your order?

Your personal preference plays a significant role in choosing the right products for optimal cooking enjoyment. In some cases, our product may not completely meet your needs. For this reason, we always offer a 14-day trial period.

We understand that adapting to a new cookware set may take a few days. Therefore, we kindly ask you to give CookingTotem a thorough try before initiating a return.

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Are you sure?

We are very sorry that you wish to return your order. Of course, this is no problem at all.

Please follow the steps below to return your order to us. We will then do our best to ensure that everything is processed properly.

Step 1: Pack the product you wish to return in its original box or packaging.

Step 2: Fill in the form below. We will then ensure that a return form is sent to you as soon as possible.

Step 3: Print out the completed return form and add it to the packaging.

Step 4: Drop off your return at a parcel point of your choice. Use a parcel service with track and trace to ensure that your parcel reaches us safely. Note: Make sure to keep the proof of posting that you receive from the post office!

Step 5: Once the return has reached us, we will process it and ensure you receive a refund within 7 - 14 working days. The cost of the return is for the customer.

Have you paid with Klarna? Then they will offset this against your invoice.

Return your product